A2Z Therapy Solutions is an Australian-owned business founded by Occupational Therapists and Physiotherapists.

We provide practical, therapist-approved products that support independence, safety, and participation in daily life.

Our store was created to make high-quality assistive solutions easily accessible for everyone — from NDIS participants to carers and health professionals.

All of our products are suitable for NDIS participants; however, we are not an NDIS-registered provider.

If you are self-managed or plan-managed, you can purchase directly from our store and use your NDIS funding for eligible items.

We also provide itemised tax invoices with all details required for NDIS reimbursement.

An invoice is automatically emailed once your purchase is complete. If you need a customised invoice with participant details, simply email us at

📧 hello@a2ztherapysolutions.com.au — our team will be happy to assist.

While we don’t provide individual clinical assessments through the online store, our products are curated by allied health professionals for safety, usability, and therapeutic value.

If you’re unsure which item suits your needs, contact us — we’ll guide you toward the best options for your goals.

We currently ship Australia-wide. All orders are processed within 2–3 business days and dispatched via trusted courier or postal services. You’ll receive a tracking number once your order is shipped.

Delivery times depend on your location and supplier warehouse.
Most orders arrive within 7–14 business days, though regional or remote areas may take slightly longer.

You can check real-time updates using your tracking link.

We want you to love your purchase!

If your item arrives damaged, faulty, or not as described, contact us within 7 days of delivery.

We’ll arrange a replacement or refund according to our returns policy.

For hygiene reasons, personal care or medical items can’t be returned once opened unless faulty.